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Platform

The Consystence platform is organised as a hierarchy: accounts → organisations → sites → processes. This structure provides multi-tenant isolation at every level while keeping the operator experience simple.

Accounts

Every individual has a single Consystence account identified by their email address. One account can belong to multiple organisations with different roles in each.

Organisations

An organisation is the top-level commercial entity — a mining company, an OEM, or a consulting firm. Organisations own sites, users, device types, and licences. Each organisation gets a dedicated subdomain (acme.consystence.cloud) and full tenant isolation.

Sites

A site is a physical location — a mine, a processing plant, or a port. Each site runs its own on-premises server and edge devices. Sites are where processes run and operators work.

Processes

A process is a running industrial system at a site: a coal handling plant, a water management network, or a conveyor line. Processes contain device instances, scene graphs, alarm configurations, and operator screens.

In this section

  • Organisations & Sites — the full hierarchy from accounts through processes, domain structure, and access control boundaries.
  • Authentication — JWT-based auth, OIDC discovery, multi-org support, and token flows.
  • Roles & Permissions — built-in org roles, process-level access groups, integrator access, and platform admin.
  • Licensing — licence types, activation modes, and feature gating.